The Worst Airlines in the World

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14. Frontier Airlines

While American small carrier Frontier Airlines may have received an overall 3 star rating from Skytrax, a look at the closer details show many areas in which they were only given a 2 star rating including waiting times, standard of customer support service and boarding service efficiency. They actually only received a 1.5  star rating for handling delays/cancellations which is exceptionally low. Surprisingly, lost baggage isn’t as big of an issue with this airline as their stats for lost baggage show 2.21 claims per 1,000 passengers, though we attribute this to the much smaller size of this air carrier when compared to other American airlines.

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