We live in a modern age of travel where it’s just as possible to fly to the other side of the globe as it is to drive to a neighboring state. With this new found accessibility comes demand from consumers who yearn to see things few others have seen. But what’s the thing that many consumers say they hate most about traveling? Flying. Traveling and taking vacations are memorable experiences but the catch is always getting there. Confusing airports and busy terminals, lost luggage, tight cramped quarters, poor service and delay after delay after delay… This is often the reality faced by passengers world-wide and while some airlines are better than others, there are definitely those that are worse than others as well. These 15 airlines have all been called ‘the worst’ in one way or another and have reputations for delays, poor customer service and even some questionable business practices. Many have received a very poor 2 star rating from Skytrax Global Airline Ratings which bases its ratings on quality of product and service standards.
15. US Airways
One of the largest American airline carriers, US Airways has made attempts to change its reputation for lost luggage and poor overall quality and customer service. According to flightstats.com, the company’s global on-time performance for the first quarter of 2015 is an average of 75.34% with February reaching a low of 73.15% on-time. The good news is that the stats show US Airways seems to be making improvements, albeit they are slow ones. Their most recent stats on lost baggage claims as per the US Department of Transportation were 2.70 claims per 1,000 passengers. Not as bad as many on this list but definitely not good either.